Privacy policy

Last updated: September 2026

This policy explains how Our Kid Creative Ltd (“Our Kid”, “we”, “us”) collects and uses personal data when you visit this website, get in touch with us, apply to work with us, or work with us as a client or supplier.

1. Who we are

Our Kid Creative Ltd is the controller of the personal data described in this policy.

2. The data we collect

• When you email us or use the message box on this site: your name, your email address, the company or organisation you're from if you tell us, and anything you choose to include in your message. Messages sent from the site are delivered to us by our hosting provider, Netlify.
• When you apply for a job or freelance work: your CV, portfolio, contact details and any other information you send us.
• When you work with us: business contact details for you and your colleagues, plus billing and correspondence records.
• When you visit this website: our hosting provider automatically records basic technical information such as your IP address, browser type and the pages requested, to keep the site running securely.

This website does not use cookies, analytics or advertising trackers, and it does not load fonts or other content from third-party services.

3. How we use it, and our lawful basis

• Replying to enquiries and talking about potential work: our legitimate interest in running and growing our business.
• Considering job and freelance applications: taking steps at your request before entering into a contract, and our legitimate interest in recruiting.
• Delivering work for clients and paying suppliers: performing our contract with you or your organisation.
• Keeping financial and tax records: complying with our legal obligations.
• Keeping this website secure and working: our legitimate interest in operating the site.

We do not sell your personal data, and we do not use it for automated decision-making.

4. Client data we handle on your behalf

When we run social channels, community management or campaigns for a client, we may process personal data on that client's behalf, for example comments and messages from their audience. In that case the client is the controller and we act as their processor, under the data protection terms in our Terms of Business. Questions about that data should go to the relevant brand first.

5. Who we share it with

We only share personal data where we need to, with:

• service providers who help us run the business, such as our email, file storage, website hosting and accounting providers, who act on our instructions;
• freelancers and specialist partners working with us on a project, where they need it to do the work;
• professional advisers such as accountants and lawyers; and
• authorities, where the law requires it.

Some of our providers may store data outside the UK. Where that happens, we make sure appropriate safeguards are in place, such as a UK adequacy decision or the UK International Data Transfer Agreement.

6. How long we keep it

• General enquiries: up to 2 years after our last contact, unless they turn into work.
• Unsuccessful job and freelance applications: up to 6 months after we make a decision, unless you ask us to keep your details on file for longer.
• Client and supplier records: 6 years after the end of the relationship, to meet tax and legal requirements.
• Website server logs: kept by our hosting provider for a short period, typically no more than 30 days.

7. Your rights

Under UK data protection law you have the right to ask for a copy of your personal data, to have it corrected or deleted, to restrict or object to how we use it, and to ask us to transfer it to you or someone else. To use any of these rights, email hello@our-kid.com. We will respond within one month.

8. Complaints

If you're unhappy with how we've handled your data, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.

9. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated at the top.